What Chicago homeowners say

“Found a hidden pipe leak using thermal imaging that our previous plumber completely missed. Roberto showed us the camera footage, explained exactly what was happening, and repaired it the same day. The flat-rate price was exactly what he quoted — not a dollar more. This is the most honest plumber I have ever hired.”

“Clogged main drain backed up into our first-floor bathroom at 10 PM on a Friday. Called FlowRight and Lisa dispatched James within 30 minutes. He ran the hydro-jetter, cleared the blockage, and ran a camera to confirm the line was clean. Price was exactly what they quoted on the phone. These guys are the real deal.”

“Daniel installed a Rinnai tankless water heater and removed our old 50-gallon tank in a single day. He ran new gas lines, upgraded the venting, and walked us through the temperature settings. Our utility bill dropped noticeably the first month. Professional crew that left everything spotless.”

“Frozen pipe burst in our basement on a Sunday morning in January — water was everywhere. They answered immediately, talked us through shutting off the main valve, and had a plumber at our door within 40 minutes. Fixed the line and insulated the exposed pipes while he was there. Lifesavers.”

“Roberto ran a camera down our sewer line and showed us the footage on a tablet right there in the yard. Turns out it was a single root intrusion at a joint in the old clay tile, not the full replacement another company quoted us $12,000 for. He cut out the section, replaced it with PVC, and charged a fraction of what the other guys wanted. Honest and fair.”

“Had a tankless water heater installed in our North Center two-flat. Daniel handled everything — city permit, the installation itself, and even coordinated with our tenants. Clean work, everything up to code, and he adjusted our water pressure at no extra charge. Will use FlowRight for everything going forward.”

“Good service but the initial scheduling was a bit of a hassle — had to reschedule once because of a parts delay. When they did arrive, the work was thorough and well done. The flat-rate pricing was exactly as quoted and the plumber took time to explain what he was doing. Would use them again for the quality of work alone.”

“Kitchen faucet had been dripping for weeks. Called FlowRight and James came out the next morning. He replaced the faucet, swapped the supply lines as a precaution, and tightened a loose shutoff valve I did not even know about. No upselling, just straightforward good work and honest advice. Exactly what you want from a plumber.”