What Twin Cities homeowners say

“Erik came out to measure within two days, read the moisture in our basement slab, and told us point-blank that our first choice of solid oak would cup within a year. He showed us the meter reading and recommended engineered maple instead. The floor looks incredible and that honest conversation saved us from a costly mistake. Diane had the quote in our inbox the next morning.”

“Sofia's refinishing crew turned our beat-up 1940s fir floors into the best-looking thing in the house. Three coats of satin finish, matched the color to our existing trim perfectly, and the dustless system actually worked — I found a single piece of sawdust on the windowsill. That's a miracle in a 1,400-square-foot refinish.”

“Our 1960s rambler had water-damaged oak in the kitchen and we expected the worst. Heartwood tore it out, repaired a soft spot in the subfloor that two previous contractors had missed, and installed LVP that genuinely looks like wood. Marcus handled the transition to the existing hardwood in the living room and it's seamless. Could not be happier.”

“Had three floors of carpet pulled and hardwood installed throughout a 2,200 SF house in Northeast. The crew was punctual every single day, moved furniture without a scratch, and left the place cleaner than they found it. Erik personally walked the finished job with me and found a squeaky board the crew had missed — they fixed it on the spot without being asked. That's the detail that earns the fifth star.”

“Our herringbone white oak kitchen floor is something people stop and comment on when they walk in. Erik drew it out by hand at the measure appointment, warned us it would add two days to the install schedule, and delivered exactly what he sketched. On budget, on time, no drama. This crew does quality work.”

“Ran the three-screw test and Heartwood told me my upstairs hallway floor could be refinished twice more — recommended the $3.20/SF refinish over a $9/SF replacement. That's honesty you don't often get in a trade that profits from replacement. The finished floor looks brand new.”

“Good work overall and would hire them again. The tile in our mudroom is excellent — Marcus clearly knows large-format installation. The only friction was a small scheduling delay at the start of the project, though Diane called proactively and kept us informed the whole time. Final result absolutely met expectations.”

“Stair refinishing and hardwood-capping project that another contractor had quoted at twice the price. Heartwood did it in two days, matched the oak stain to our main floor within one shade, and the bullnose routing on the treads looks factory-made. The scheduling window given was wider than I wanted, but the work itself was worth the wait.”