About Nomad Goods Co.

Curated Essentials for the Modern Nomad

Our Story

Nomad Goods started with a broken suitcase zipper at 35,000 feet. Lucas Chen was mid-flight to Lisbon when his carry-on gave up — the same bag he had bought three months earlier from a brand that charged premium prices for mediocre materials. That was the moment he decided to build something better: everyday gear designed by people who actually use it, made from materials that last.

Lucas partnered with Sofia Moretti, a product designer who had spent years sourcing sustainable materials at Patagonia, and together they created the first Nomad collection: six essentials designed to survive real travel. They launched online in 2019 from a co-working space in Brooklyn with $12,000 in savings and zero advertising budget. Word spread through backpacker forums and remote-work communities — exactly the kind of DTC word-of-mouth that Brooklyn's indie brand culture runs on — and the first run sold out in eleven days.

Today Nomad Goods ships over 50,000 orders a year to customers in 15 countries. The studio sits on Atlantic Ave, surrounded by the creative entrepreneurs and artisans that make Brooklyn one of the best places in the world to build a product brand. Seventy percent of products are made from recycled or organic materials, and every item on the site publishes its full environmental footprint. The team has grown to include a subscription program, corporate gifting division, and seasonal pop-ups, but the mission has not changed: create everyday gear that lasts, looks good, and leaves a smaller footprint than what came before it.

Our Mission

To prove that thoughtful design and sustainable materials are not luxuries. We build everyday essentials that last longer, work harder, and leave a smaller footprint — at prices real people can afford.

Free Shipping $75+30-Day ReturnsSecure Checkout (PCI Compliant)50,000+ Happy Customers

What We Stand For

The principles that drive Nomad Goods Co.

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Sustainability First

70% of our products use recycled or organic materials. We publish the environmental footprint of every item on its product page because transparency is not optional — it is the standard.

Thoughtful Design

Every product goes through at least six prototypes before it ships. If it does not solve a real problem or spark genuine joy, it does not make the cut. Form follows function, always.

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Customer Obsession

Free shipping over $75, 30-day hassle-free returns, and a real person answering every support email within 4 hours. We measure ourselves by the experience, not just the sale.

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Continuous Innovation

We launch new collections quarterly based on customer feedback and travel trends. Our subscription box members get first access to prototypes and vote on what ships next.

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Ethical Supply Chain

Every factory we work with is personally visited and vetted by our design team. Fair wages, safe conditions, and environmental compliance are non-negotiable prerequisites, not marketing claims.

Meet Our Team

The professionals behind our success

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Lucas Chen

Founder & CEO

Ex-product at Airbnb, 8 years building global marketplaces

Lucas spent years living out of a suitcase while building marketplace products at Airbnb. Tired of gear that broke after one trip, he started Nomad Goods to create the everyday essentials he wished existed. He oversees product strategy and supplier partnerships from the Brooklyn studio on Atlantic Ave.

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Sofia Moretti

Head of Design

10 years in product design, previously at Patagonia, sustainable materials expert

Sofia leads every product from sketch to shelf, obsessing over materials that last and look good doing it. Her background at Patagonia shaped a deep commitment to durability and sustainable sourcing. She personally approves every factory and material sample before production begins.

DO

David Okonkwo

Customer Experience Lead

7 years in e-commerce operations, 99.2% customer satisfaction track record

David runs fulfillment, returns, and every touchpoint in between. His 99.2% satisfaction rate is the result of personally reviewing every support ticket that comes in and training the team to treat each order like it matters.

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Mia Tanaka

Marketing & Partnerships

Former Brand Manager at Away, 6 years in DTC growth strategy

Mia drives customer acquisition, influencer partnerships, and the brand voice across all channels. Before Nomad Goods, she helped scale Away from a startup to a household name. She runs the subscription box curation and all pop-up event programming — including our seasonal markets in Williamsburg and DUMBO.

Why Choose Us

Trusted e-commerce professionals in Brooklyn, NY

Free Shipping $75+
30-Day Returns
Secure Checkout (PCI Compliant)
50,000+ Happy Customers
70% Recycled Materials
1-Year Product Warranty

Areas We Serve

Proudly serving Brooklyn, NY and surrounding communities

Williamsburg
DUMBO
Park Slope
Greenpoint
Bushwick
Crown Heights
Fort Greene
Red Hook
Prospect Heights
Brooklyn Heights

Join the Nomad Goods Co. Family

Experience the difference that 50,000+ experience makes

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Nomad Goods Co.

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